Frequently Asked Questions About Our Carpet Cleaning Services

The manual scrub wand is a good cleaning tool for cleaning lightly soiled carpet.  When cleaning more heavily soiled carpet, the wand becomes a “beast of burden”. Cleaning results depend on the strength, stamina, and technique of the person working the wand.  Cleaning heavily soiled carpets with a scrub wand is ‘hard labor.’ The repetitive motion of the scrubbing back and forth is extremely strenuous and fatiguing.  An individual can not scrub long enough to effectively clean your carpets.


First and foremost the Rotovac is an electric power scrubbing tool.  Comparing the Rotovac to a wand is like comparing a skill saw to a hand saw. We have converted a back and forth manual task to a much easier and more efficient rotary mechanized operation. Which makes more cleaning passes per minute  than is possible with a manual scrub wand. In addition, the cleaning passes are from all directions rather than just back and forth. This is what produces better cleaning results for you.


How often should I clean my carpet?

If your carpets are white or light, if you have children, pets, or smoke, you should clean the carpets every six months. To maintain the warranty it should be cleaned yearly or as mentioned in the warranty.

Does the Rotovac work on all types of carpet?

The Rotovac has a carpet pile height adjustment wheel which allows it to work on all installed over the pad carpet, and most commercial glue downs.

What is the dry time of the Rotovac compared to a wand?

The Rotovac on average leaves the carpet 20 x drier when compared to a manual scrub wand under similar conditions. Our dry times range from 2-6 hours. Dry times can be affected by many factors including weather, humidity, and air flow.

Should I vacuum before the carpet cleaner arrives?

Yes, vacuuming is essential to the longevity of your carpet,  You should vacuum your carpets as often as possible.

How long before I can walk on my carpet?

You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.

Will you remove all my stains?

Let me start by defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods.(The foreign material is on or around the carpet fiber). A stain is a foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated ‘soaked into’ fiber and has changed or damaged the fiber itself). Some stains may be very difficult or impossible to remove.

My carpet is really old, should I replace it?

With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first.  It is far less costly and may make a world of difference.

Does cleaning your carpets make it wear out faster?

No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.

Does your process restore the original feel of my carpet?

Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch.

Which provides better indoor air quality: hardwood or carpet?

Carpet actually acts like a ‘filter’ trapping pollutants which are then removed by professional carpet cleaning.  As long as a regular cleaning schedule is maintained carpet provides much better indoor quality than hardwood. 


Utilizing  ROTOVAC Carpet Restoration System

Call us Today at

 (970) 978-6041